At Tagvenue, an online marketplace, we are a team of energetic, self-driven and positive individuals. We’re building the world’s largest and most innovative venue-booking platform. We launched in mid-2015, and within a short period, we achieved a market leader position in the UK, Australia, Singapore, Canada and we’re expanding fast in the US.

If you join us, you will get the unique opportunity to work in a startup team where the sky is truly the limit. We value all opinions equally and all ideas brought to the table have a chance of being implemented into the process. We dedicate ourselves to achieving a common goal - presenting our customers with the best catalogue of venues in the whole industry.

Throughout the internship, you will be working with an experienced Mentor, who will guide you through the whole experience. You will meet one-on-one regularly to talk about your development path, book recommendations that will help you grow professionally, and real-life case studies of our business challenges

As a company, we are SCRUM fans, which means that you will be able to see and experience the most popular project management framework used by the biggest, most successful companies out there in practice.

Currently we are offering the following programmes:

Inbound Venue Onboarding Intern - US & CA Markets

Are you interested in learning how to establish a great relationship with a customer? In that case, this internship might be just perfect for you!

During your time with us, you will get to see how our online marketplace operates and what are the steps of onboarding new venues to our platform. You will help venue managers with setting up their profiles and assist with any queries they might have through various channels. Your work as an intern will have a direct impact on the experience of new users of Tagvenue's platform!

Marketplace Operations Intern - UK & IE Markets

Have an interest in customer service and a passion for working with people? If so, the Marketplace Operations Team would be a great fit for you!

As an intern, you will be given a firsthand opportunity to explore various areas around customer success including, operations, retention, and both venue manager & client relationship management. We'll teach you how to improve the experience of our customers by maintaining a strong focus on attention to detail throughout all aspects of the job, from the initial customer inquiry to the final booking confirmation. By working with the Marketplace Operations Team, you will actively contribute to creating a great relationship with our customers.

Kickstart your career with #Tagvenue!

• Gain real-life experience in a company present on 6 international markets
• Work in a fully English-speaking environment
• Learn more about different business activities - customer service, sales, account management, user experience
• Cooperate with other ambitious young professionals in an exciting startup environment
• Work with an experienced mentor to develop essential business skills
• Enjoy the ride - we work hard but we know how to have fun in the process :) If you are based in Kraków, you’ll definitely enjoy our Office Thursdays or Beer Fridays. Plus, as a part of the events industry, we are all about parties! We work, we achieve our goals, and we don’t forget about celebrating our successes
• Experience our unique company culture - we’re creating a place where learning never stops, impactful things are getting done, and you’re empowered to take ownership of your own work 

About you:

• You are a student
  
• You are a constant learner with big career ambitions
• You feel comfortable communicating in English 
• You're interested in developing your skills in one of the areas that we offer
• You are available at least 20h/week

Practical details:

💸  The internship is paid - we offer umowa zlecenie, 28,10 pln/h gross

📅  The internship lasts 6 months. If it’s a match, we are happy to prolong the cooperation after that period

👩‍🏫  You'll start the internship with training and continue to work with an experienced mentor who will guide you throughout your experience

📘 We will provide you with books that will contribute to your further development

🕐 We are flexible when it comes to your working hours - you won’t have any issues adjusting it to your uni schedule

🏢 You have a choice of working 100% remotely or from our office in the heart of Kraków

🦸 Absolutely no dress code :)

Please note: 

1. To apply for this opportunity, kindly submit your resume in English. This is crucial since our hiring team operates on an international scale, and having resumes in English ensures effective communication and evaluation.

2. We regularly recruit interns across various departments throughout the year and because of that, we accept applications at all times even if we are not actively hiring at the moment. This can mean that it might take us some time to get back to you. We appreciate your interest and patience.