Venue Account Specialist

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We are Tagvenue - one of the world’s fastest-growing online marketplaces for venue hire with over 8,000 event spaces listed in the United Kingdom, Ireland, Australia, Canada, and Singapore. In 2020, we launched a new product - Tagvenue Virtual - a video platform that provides a variety of interactive games that can be played by remote teams. 

Our main office in Kraków, Poland is a multicultural hub focused on constant development. Currently, we’re hiring a Venue Account Specialist (part-time/ full time) to join our Onboarding team. If you would like to work in a dynamic environment with a wide range of tasks and projects, join us - we are waiting for you!

Location: Working 100% remotely anywhere from Europe or from our office in Kraków.

VENUE ACCOUNT SPECIALIST- PART-TIME/ FULL TIME

ABOUT THE ROLE: 

We’re seeking a highly motivated Venue Specialist to help us onboard the best venues, build their profiles and maintain the best quality.

Your responsibilities will include:

  • Quality-checking and publishing new venue listings on the platform
  • Supporting venue managers in profile creation via email and phone communication
  • Maintaining a high standard of venue profiles by checking profile quality and taking action when required
  • Working with our listed venues to improve their profiles on Tagvenue and help them attract the right type of clients
  • Handling ongoing venue partner issues, answering questions, reporting bugs
  • Providing assistance to venue managers by resolving Tagvenue Support tickets 

WE'D LOVE TO HEAR FROM YOU IF YOU HAVE:

  • Exceptional written and verbal communication skills
  • Fluent English (min. C1) in a business and everyday setting
  • High level of commitment, motivation and flexibility
  • Outstanding attention to detail
  • A passion for constant growth and development
  • Ability to work independently

WHY YOU’LL LOVE WORKING AT TAGVENUE

  • Career acceleration in a highly dynamic work environment 
  • Experiencing unique challenges related to working in a remote-first company with big growth aspirations
  • Constant learning culture among sharp and passionate people who read books, attend & speak at conferences, with unlimited book allowance to support your personal growth
  • Opportunity for fast personal and professional growth 
  • A choice to work 100% remotely from anywhere in Europe or, if you prefer, from our office in Kraków, Poland (located in the heart of Kazimierz)

Our recruitment process: 

  1. Interview with  HR (30’)
  2. Job related assignment (15-20’)
  3. Culture fit interview with Hiring Manager (60-90’)

Additional information

  • Remote status

    Fully remote

Or, know someone who would be a perfect fit? Let them know!

Let's grow together

  • As a team – with trainings, workshops and team building activities

  • As a professional – with our in-house library and an unlimited budget for books & audiobooks

  • As a human – with opportunities to learn, make connections and get inspired

Our culture

At Tagvenue, we are always wondering, challenging, getting data to back up our theories. We remember how to be critical thinkers, at the same time, we approach the world with an open mind, always ready to be inspired.

 

We focus on our priorities, turn plans into actions and deliver what we promised. Challenges that we accept, fuel our ambitions. We do our best, at the same time, we enjoy the ride and have fun in the process.

 

We give people a lot of freedom and share information transparently. We believe that taking ownership not only allows us to hold ourselves accountable for the outcomes, but it also empowers people to become better.

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