Customer Delight Expert - night shift

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At #Tagvenue, an EventTech startup, we are a team of energetic, self-driven and positive individuals. We’re building the world’s smartest platform that enables our customers to find the best possible venue for their events. We launched in mid-2015 and within a short period of time we achieved a market leader position in the UK. Currently we're expanding internationally and we want you to grow with us!

Help us connect our customers with perfectly matched venues in Australia and Singapore to shape their unforgettable events.

WHAT YOU WOULD DO:

  • Provide excellent customer service both via email and over the phone
  • Take responsibility for all enquiries for the Australian and Singapore market
  • Check with our venue partners if they meet customers requirements
  • Learn about the customer’s needs and match them with the perfect venue
  • Proactively participate in reaching the Team’s goals

WHO YOU ARE:

  • Your English is flawless
  • You approach people with a smile on your face
  • You have exceptional communication skills
  • You are comfortable with working night shifts (1.00am-9.00am or 2.00am-10.00am)
  • You have an eye for details
  • You are a driven self-starter able to work independently and highly flexible team player at the same time
  • Nice to have: Any experience in sales or customer service is a big plus, but we can teach you everything

WHAT WE OFFER:

  • Competitive salary + bonus for working night shifts
  • Unlimited budget for books/ebooks/audiobooks to support your personal growth
  • A great chance to develop your business skills
  • Supportive team: you will receive training and mentoring from your experienced colleagues
  • Work in a dynamic multicultural startup environment 
  • A real impact - you will be responsible for boosting the company's growth
  • Anti-smog office with air purifiers in the heart of Kazimierz, Kraków

Or, know someone who would be a perfect fit? Let them know!

Kraków

Starowiślna 79
31-032 Kraków Directions View page

Let's grow together

  • As a team – with trainings, workshops and team building activities

  • As a professional – with our in-house library and an unlimited budget for books & audiobooks

  • As a human – with opportunities to learn, make connections and get inspired

Our culture

At Tagvenue, we are always wondering, challenging, getting data to back up our theories. We remember how to be critical thinkers, at the same time, we approach the world with an open mind, always ready to be inspired.

 

We focus on our priorities, turn plans into actions and deliver what we promised. Challenges that we accept, fuel our ambitions. We do our best, at the same time, we enjoy the ride and have fun in the process.

 

We give people a lot of freedom and share information transparently. We believe that taking ownership not only allows us to hold ourselves accountable for the outcomes, but it also empowers people to become better.

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